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Cheap Sheds Policy

The following Cheap Sheds policies outline how operates and protects any information that you give when you use this website.

Transaction Currency

All transactions on this site are processed in Australian Dollars, AUD.

Shipping Policy

We have a page dedicated to our Shipping Policy. Please go to our delivery page for full details.

Customer Service Policy

Cheap Sheds is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. We have a preference that only the top quality Australian Made items are supplied by us.

Security Policy

When purchasing from Cheap Sheds your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support center on

Privacy Policy

We will be collecting names, address, email and phone numbers for all customers. All customer contact details will be kept securely in our database. We do not sell or disclose this information to any other person. We do not store or keep any credit card details.

See full Privacy Policy here

Advertising Policy

Third-party vendors, including Google, show Cheap Sheds ads on sites on the Internet.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to the Cheap Sheds website. This is called Remarketing. Remarketing are ads that will show up on your Internet network after you have visited our site once.

You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. (Alternatively, you can point users to opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.)

See more details here


Promotions Policy

Coupon Code Promotions -Coupon Code will be deducted from the cart total and can only be applied once regardless of multiple orders.

Gift Card Promotions- In general we provide one gift card per order. Multiple orders of the same product will only be issued one gift card of the value promoted.

Free or Bonus Accessories - In general, these items are shipped separately to the storage unit ordered and delivery will depend on the supplier and accessory being promoted.

Sale Prices- Sale prices are set but suppliers and the run times may vary according to the sale period outlined by suppliers. 'Percentage off' ranges are strictly applied to the range being promoted and cannot be added to a different product in a different range.

Free Home Delivery - Delivery promotions are set and controlled by individual suppliers and the run times may vary according to the sale period outlined by suppliers. At times certain postcodes, cities, states or regions may be excluded due to the inability to provide the service to the area. We will supply a list of postcodes or cities these promotions apply to.

Returns & Refunds

If you made a wrong colour or size selection you can send the item back to us in its original condition and packaging. Each supplier has different return policies so please take note of the details below.

Durabuilt Returns

Returns Policy as of January 2017

You may return most new, unopened items within 30 days of delivery (your shed is made specifically to your specification). You will receive a refund of your product price minus a 30% restocking fee & less the cost of shipping, this will vary according to the weight of the item. Refunds are via cheque only. Please ask our team if you need any clarification of this policy.

We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Please note that garages, carports and workshops are manufactured to order and the manufacturer will not accept returns for those items.

Please contact us on if you have any questions regarding returns.

Absco Returns

All orders which are cancelled or returned once dispatched from the factory will be subject to a 25% restocking fee plus return freight costs. (price list)

Spanbilt/Cheap Sheds Returns

Returns Policy as of February 2017

Garden Sheds: Cancellation of an order for Garden Sheds after manufacture and dispatch will incur a 25% restocking fee plus the freight cost incurred for the return of the goods. Product returned must be received in a saleable condition.

Garages, Carports, Smartlockers and Workshops: These large products are manufactured to individual specifications and as a made to order product are not able to be cancelled once manufacture has commenced.

Replacement/faulty: Where product supplied is damaged in transport or found to be faulty we will provide a replacement free of charge of the damaged or faulty components or product in a timely manner.

Goods assessed to be damaged by misuse or accident outside the control of Spanbilt will incur a charge for any replacement components or product.

Stilla, Duramax, Keter

You may cancel an order but have to cover the freight cost for the goods to get back to our warehouse.

There is a 15% restocking fee which will be deducted from your refund.

Goods have to be back in our warehouse within 30 days.


Suncast will accept the return of the product subject to the following conditions:

  1. The product will need to be packaged back in its original box.
  2. The product will be shipped back to Master Distributors on our nominated carrier. 
  3. The customer must be at home when our nominated carrier calls to pick it up.  If our nominated carrier is unable to nominate a time which may lead to the customer being available at his/her home for the day.
  4. Once the product is received we will process a credit of the value that we sold the product to you at.

Globel Sheds

The supplier will refund or replace goods if they are faulty, however, we do not offer a refund for change of mind.

Gladiator Garageworks Accessories

If you have any issues with items in your order it can be returned for a refund. We do not refund if you change your mind. All items must be returned within 14 days from date of purchase and 

To arrange a return please contact our customer service team on 1300 920 219  to arrange your return authorization. 

The customer is responsible for shipping & restocking fees. (This excludes warranty claims)

All items must be in original packaging for a full refund to be applied. Should the packaging be damaged a repacked a small fee will apply. Please note this excludes warranties)


Replacement & Missing Parts

Once you have received your product it is good practice to check off all the parts in the package using the part list provided in the box. Taking this step will ensure you have everything you need when you decide to assemble the product.

There is nothing worse than setting aside a day for the project and discovering a part is missing. Some customers choose to wait an extended period of time before assembling their product and find themselves in this situation. So to avoid any disappointment (in the rare case a part is missing or you need a replacement), we recommend you check your product immediately upon receiving it.

If there is any part missing you can send a request to Cheap Sheds, who will notify the manufacturer immediately and arrange for replacements to be sent out. You have 30 days upon receiving the product to report a missing part with Cheap Sheds. However, if you are in this situation and it’s beyond 30 days after receiving your product, please still contact us to see if we can assist you with finding you a solution.

Changes to the policy

Cheap Sheds may update/change its privacy policy over time as it is reviewed to be in line with customer expectations and legislative changes.

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