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Cheap Sheds Policy

The following Cheap Sheds policies outline how CheapSheds.com.au operates and protects any information that you give CheapSheds.com.au when you use this website.

Transaction Currency

All transactions on this site are processed in Australian Dollars, AUD.

Shipping Policy

We have a page dedicated to our Shipping Policy. Please go to our delivery page for full details.

Customer Service Policy

Cheap Sheds is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. We have a preference that only the top quality Australian Made items are supplied by us.

Security Policy

When purchasing from Cheap Sheds your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support center on info@cheapsheds.com.au.

Privacy Policy

We will be collecting names, address, email and phone numbers for all customers. All customer contact details will be kept securely in our database. We do not sell or disclose this information to any other person. We do not store or keep any credit card details.

See full Privacy Policy here

Advertising Policy

Third-party vendors, including Google, show Cheap Sheds ads on sites on the Internet.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to the Cheap Sheds website. This is called Remarketing. Remarketing are ads that will show up on your Internet network after you have visited our site once.

You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. (Alternatively, you can point users to opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.)

See more details here

 

Promotions Policy

Coupon Code Promotions - Coupon Code will be deducted from the cart total and can only be applied once regardless of multiple orders.

Gift Card Promotions - In general we provide one gift card per order. Multiple orders of the same product will only be issued one gift card of the value promoted.

Free or Bonus Accessories - In general, these items are shipped separately to the storage unit ordered and delivery will depend on the supplier and accessory being promoted.

Sale Prices - Sale prices are set but suppliers and the run times may vary according to the sale period outlined by suppliers. 'Percentage off' ranges are strictly applied to the range being promoted and cannot be added to a different product in a different range.

Free Home Delivery - Delivery promotions are set and controlled by individual suppliers and the run times may vary according to the sale period outlined by suppliers. At times certain postcodes, cities, states or regions may be excluded due to the inability to provide the service to the area. We will supply a list of postcodes or cities these promotions apply to.

 

Cancellations, Returns & Refunds

Change of Mind

GARDEN SHEDS

Cheap Sheds want you to be completely satisfied with your purchase so if you change your mind, we will accept returns of stocked items within 30 days of receipt of goods

The following applies:

New unopened items may be returned within 30 days for a store credit less 25% restocking fees and return shipping. Delivery costs are non-refundable.

Store credits will be issued after receipt of goods in saleable condition by supplier. Please note this applies to stocked items only.

Goods assessed to be damaged by misuse or accident outside the control of Cheap Sheds will incur a charge for any replacement components or product.

GARAGES, WORKSHOPS, CARPORTS, & SMARTLOCKERS

Garages, Carports, Smartlockers and Workshops: These steel buildings are manufactured to individual specifications.As they are made to order they are not able to be cancelled once manufacture has commenced.

If you are unsatisfied with your purchase, please contact Cheap Sheds customer service team to discuss.

Missing or Damaged Items

On receival of goods please take the time to carefully inspect the order. In the event of damaged or missing parts please call our customer service team immediately so we can investigate and rectify as soon as possible.

If your goods arrive damaged, please record this on the delivery slip and contact us as soon our customer service team as soon as possible. Please be ready to email photographs of the damage and any documentation relating to your order.

You have 30 days to notify us of any issues with your order.

Return Shipping

If your item was damaged or faulty, or not as described, the supplier will pay return shipping, or shipping for replacement parts. If you are returning item due to change of mind you are responsible for freight charges. 

Return of item must be shipped to the specified suppliers’ factory on a nominated carrier.

 

Contact Us

Our Return Policy is in line with the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The product support that we offer and provide pursuant to our Terms and Conditions are in addition to the consumer warranties and guarantees under the Australian Consumer Law.

Changes to the policy

Cheap Sheds may update/change its privacy policy over time as it is reviewed to be in line with customer expectations and legislative changes.

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