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IT Center

Having some technical trouble on our site? Here are a few ideas, which may help you along:

You can use our navigation demonstration, which will show you around the product pages and how to order your product. Click here >>

Once you've got your selected item in your shopping cart and you are at our secure checkout page, please make sure all the required fields are completed such as your billing address (shipping address if applicable) before you select your preferred payment method. Payment can be made using Visa or Master Card, via PayPal, bank transfer or check or money order by following the steps provided. If you have any questions during your checkout process or encounter any problem please let us know through our live chat support service at the bottom right corner of the site or give us a call on 1300 920 219 or send us an email to and we'll be happy to assist you with anything we can.

While all care is taken, any errors or omissions on the pages are unintentional. If you spot any errors or can't find something that is mentioned in the product description, please let us know and we'll gladly look into it for you.

We list our Zinc and Colour shed models separately on our product pages. So please check you have selected the colour listing of the shed you wish to view.

If you have selected the correct model the colour options will be found on the page below the product description.

Please note, some items are only available in one colour or there is only one colour discounted. For these instances there is no colour selection available on the pages.

The product specifications can be found on the product page under the specification tab.

This could be caused by several reasons. If it happens to you, try opening other webpages and see if they load slowly too. If they do, please check your Internet connection. Make sure your internet connection is active and try again. If the problem persists you might need to ask your Internet service provider.

If you have no problem opening other webpages, our server might be experiencing heavy load due to a large number of simultaneous request. Please try it again within several minutes. Please be patient as once the page elements are all loaded you should be able to navigate a bit easier.

If you are still having problems or facing challenges not listed above please contact our team directly by calling us on 1300 920 219 or send us a chat or an email at

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